Stickley collects and uses information (“Personal Information”) that identifies you in order to inform you of various Sales Events, Special Promotions and provide support. The types of Personal Information collected on our Websites will vary based on the services offered on the Websites, but may include, among other things, your name, address, telephone number, e-mail address, and other information that you voluntarily submit to us.
In addition, as you interact on our Websites, we may also collect information about your computer or device and visits to one or more of our Websites (“Automatically Collected Data”) through the use of a variety of technologies, including cookies, Internet Protocol (IP) address tracking/URL tracking, and other tools (collectively, “Tracking Technologies”). The types of Automatically Collected Data collected on our Websites through the use of these and other tools that we may add from time to time may include: the search terms you used, new or returning user information, browser information, computer or device type, operating system, internet service provider, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, and ads viewed.
When you purchase a product online, we ask for your name, mailing address and phone number, and your credit card number and its expiration date in order to complete your order (and to contact you should there be any questions). Your credit card number is not stored on our system, but is deleted as soon as your number is verified. We archive only the approval code, not the actual card number. In some cases, we may use this information to personalize your future experience with Stickley.
We use the Personal Information we collect from you (unless otherwise restricted by law) to:
Send you information that we think may be of interest to you. If you do not wish to receive marketing materials, brochures, or emails from Stickley you may inform us of your preference by sending a letter to Stickley at the contact information below. You may also submit a contact form electronically through the Websites and unsubscribe from our marketing communications by clicking on the Unsubscribe or email preferences link located on the bottom of our e-mails.
Where required by the applicable law, we will send you marketing information or notifications only with your consent, which was given at the time you provided us with the Personal Data. In such case, if you do not provide us with your consent to the processing of your Personal Data for this purpose, we will not send you this information.
Stickley collects information about users’ IP addresses, including users’ utilization of our Websites, to help us design our Websites to better suit our Website users’ needs. We may use information about your IP address to analyze trends, track visitor movements, and gather information that assists us in identifying visitor preferences. We also may use your IP address to enhance our security and investigate an actual or potential security incident. This use of your information is necessary for our legitimate interests in understanding how the Websites and our Services are being used by you, to improve your experience on it and ensuring network and information security. For more information about what we mean by legitimate interests, and when we may process Personal Information for our legitimate interests
We occasionally share the postal and email addresses which are voluntarily provided by customers with select authorized Stickley distributors whom we deem trustworthy and whose privacy policies are consistent with ours. These dealers may contact you with information on Stickley products or services that may be of interest to you.
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Apple Safari
We collect, store and process the information from our Websites in the United States of America. You should be aware that the data privacy and data protection laws outside your country may offer less protection than the laws in your country. If you do not agree to such cross-border transfers of your personal data, please do not submit it through the Websites.
If you do not wish to receive marketing communications from us, you may inform us of your preference by sending a letter at the contact information below. You may also submit a contact form electronically through the Websites.
An individual who seeks to correct, amend, or delete inaccurate data, should direct his query to Privacy@stickley.com
You may exercise your rights by contacting us as indicated under “Contact Us” section below.
You may unsubscribe from our marketing communications (including communications about Stickley’s events, promotions, and other relevant information) by clicking on the “unsubscribe” link located on the bottom of our e-mails.
We are committed to taking reasonable efforts to secure the information that you choose to provide us, and we use a variety of security technologies and procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of data. We restrict access to Personal Information to certain individuals and organizations who may need to know the information in order to operate, develop, or improve our services. These individuals and organizations are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.
The Websites are not intended for use by or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13.
L & JG Stickley
1 Stickley Drive
Manlius, New York 13104
Attention: Customer Service